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In order to accept orders from your customers, you need to choose one or more methods of accepting payments.

  allows you to accept offline payments, such as by Cash on Delivery (COD).  This article explains more about offline payments, how to begin accepting offline payments, and how to process those orders.

NOTE:   is fully integrated with several of the major payment gateways, including DirecPay, CCAvenue, PayU, PayPal, and Stripe.  To read more about payment gateways and compare all   payment gateway options, read this article here >

Offline Methods Of Accepting Payments

There are several ways in which you may wish to allow customers to pay online.

1. Cash on delivery (COD) lets customers pay for their purchases upon delivery if they don’t have or don’t want to use their credit card. Most e-commerce websites in India offer COD as an option to their customers. By default, the Cash on Delivery payment option is enabled. 

2. You can accept payments from customers by Money Order or Check.

3. Bank transfer option allows your customers to pay for purchases by making a direct bank transfer to your bank account.

Features of offline payments:

  • There are no transaction charges for offline payment methods

  • For each of the offline payment methods mentioned above, you can add custom instructions that will be displayed to the customer when they choose this payment method

Step-by-step guide to set up custom payment methods:

1. Login to your Workspace

2. Click on Settings from the left menu. 

3. Within Settings, click on Checkout and Payments.


4. Scroll Down to view Custom Payment Methods.

5. Click Select a custom payment method to add.  

6. Choose your payment method or click Create Payment Method from the pulldown menu.  You will then be prompted to enter a name and instructions that will be sent to your customers who choose this method.

7. Click Save. Now this option will be activated and will appear in your list of Custom Payment Methods.

NOTE: At any time you can edit or deactivate the custom payments you've activated, by clicking the appropriate link on this page.

Processing Orders for Offline Payments

When a customer chooses to pay for an order offline, the store manager will need to accept payment for the order manually. You will need to manually mark the order as paid once the payment has been received.  Here are the steps to do this:

 

1. Login to your Workspace

2. Click on Orders from the left menu. 

3. Click the Order ID of the order for which you need to accept payment.

4. The order details appear on the Order ID screen. Click Accept Payment

5. Enter the amount of the payment received and click Accept this Amount.

6. The Order screen will now show that payment has been received and accepted.

 

To Deactivate a Custom Payment Method (such as COD):

By default, COD is included and activated for all  .  If you do not wish to offer COD to your customers, you will need to follow these steps to deactivate.

1. Login to your Workspace

2. Click on Settings from the left menu. 

3. Within Settings, click on Checkout and Payments.


4. Scroll Down to view Custom Payment Methods.

5. Click Deactivate next to the payment method you wish to remove.