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There are two types of email address under the General Settings tab in your Workspace.

  • Customer email: The email that customers see when you communicate with them with regards to order and shipping confirmation etc, and where customers can contact you in case of questions about products or orders.

  • Account email: Email used by   to contact you about your   account. In addition, this is where you will receive system-generated emails such as new member registrations, order confirmations and profile updates. You can use the same email as the Customer Email, or add a different email.

Step-by-step guide to set up your emails:

1. Login to your Workspace

2. Click on Settings from the left menu. 

3. The first page in Settings is General Settings.

4. Enter your Customer Email and Account Email.

5. Scroll down to the bottom of the page and click "Apply Settings".