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LiveChat is a widget which allows you to communicate with your customers real-time as they browse your site. Help your customers online when you are available and the widget takes messages when you are offline.

  1. Login to your Workspace.
  2. In a second browser tab, signup for LiveChat here.
  3. Check your email for the LiveChat confirmation and click “Launch App” to login.

  4. After logging in, copy the generated script code to your clipboard.

  5. Return to your Workspace tab. Click on “Settings” and go to the “General” tab. 

  6. Scroll to the bottom of the page and paste the copied script code into the “Additional Javascipt” field. See screenshot below.

  7. Click on “Apply Settings”

  8. Click on “View Your Store” in the top, right corner of your Workspace to see the LiveChat widget box in the bottom right corner of your site.

  9. Return to the LiveChat tab in your browser and there will be a congratulations message, click on “Start using LiveChat”

  10. LiveChat will take you through a brief tutorial to get you started and you’re ready to chat with your customers!