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🛎️ How to access help and support from the webware team

Clients can learn how to get help from the right people for the issue your trying to solve

Cory York avatar
Written by Cory York
Updated this week

Need Help? We’re Here for You.

Whether you're experiencing a technical issue, need assistance with your account, want to update your website, or would like to speak with your Account Manager about your success on the Webware platform—we make it easy to reach us. Choose the support channel that works best for you:

1. In-App and Dashboard Messaging (via Intercom Widget)

Get real-time support right from where you work.
You can message us directly through the Intercom chat widget inside:

  • The Webware Mobile App

  • Your Webware workspace dashboard on a desktop browser

It’s the fastest way to connect with our team.

Intercom Widget inside your Webware Mobile App and the workspace dashboard on desktop browser


2. Live Phone Support

Prefer to speak with someone? Give us a call at:
📞 +1-844-Webware (that’s +1-844-932-9273)

Available: Monday to Friday, 9:00 AM – 5:00 PM EST
Note: Our phone lines are open during business hours only.


3. Email Support

Send us an email at:
📧 support@webware.io

Important: Be sure to email us from the registered email address linked to your Webware account. For security reasons, we cannot provide support over email if it’s sent from an unverified address.


4. Text Message Support

Need help on the go? Text us at:
📱 +1-236-700-5007

Just make sure you’re texting from the phone number registered to your Webware account so we can verify and assist you quickly.

Need to make an update to your website? Read this

2. Business Challenges

Feeling stuck and need expert feedback on a specific business challenge? Things don’t just get better; YOU get better. That’s why we launched our Client Community. Access a group of peers, experts, and valuable content and events that empower you to enhance your leadership and Webware usage, ultimately driving business growth.

Join the Client Facebook Community now: https://www.facebook.com/groups/WebwareMembers

Have a strategic question or need feedback from business owners at your level or above? This is the platform for you. Get instant insights from a community of seasoned business owners and Webware team experts, including Cory.

Join our Webware client exclusive events

Check out the events calendar here

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