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Webware Phone - How to Setup
Webware Phone - How to Setup

How to configure Webware Phone, including phone number selection and forwarding.

Wisdom Atangan avatar
Written by Wisdom Atangan
Updated over 3 weeks ago

Quick guidde

This guide will walk you through configuring Webware Phone, ensuring seamless integration and setup

1. At the end of your domain, use "/admin" to go to your login page.

Once you're at your domain, type slash admin to visit your login page.

At the end of your domain, use '/admin' to go to your login page.

2. Enter your Username and Password

Enter your username and password in the login screen.

Enter your Username and Password

3. Click "Login"

Select the "Login" option.

Click 'Login'

4. Click "Conversations"

Once you're presented with the Webware dashboard, select "Conversations" from the menu on the left.

Click 'Conversations'

5. Click "Phone"

This will open up a sub menu, and you'll need to select "Phone" from this list.

Click 'Phone'

6. Click "Setup phone"

Initiate the "Setup phone" process.

Click 'Setup phone'

7. Select your Country

Select the country "USA".

Select your Country

8. Choose a State or Province

Choose a State (or Province in Canada) for the phone number you'd like to get. Once you select a state or Province, choose from the available phone numbers.

If you don't see one that you like, click "Regenerate" in the top right to be presented with a new list of available numbers.

Choose a State or Province

9. Select a phone number

Regenerate again.

Select a phone number

10. Click any number you'd like

Select the desired phone number.

Click any number you'd like

11. Select Next

After selecting "Next", you'll be presented with a popup box that asks you to confirm your selection. It does say "BUY" the phone number, don't worry, it's part of your plan. Select Yes.

Select Next

12. Enter Forwarding Number

Remember, Webware Phone gives your normal phone superpowers. Continue doing business as usual, your new number will forward to your existing line - BUT, Rivi will capture and transcribe the entire conversation so you never miss an important detail.
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Enter your forwarding number here, being mindful to follow the number format as outlined.

Enter Forwarding Number

13. Click "Save"

Save the changes, and you're all set!

Click 'Save'

The guide covered configuring Webware Phone, including steps such as logging in, setting up the phone, selecting locations, regenerating information, and saving changes. It also includes additional actions in Gmail for a comprehensive setup process.

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