✨ Introduction:
Sometimes you’ve already written a draft email, but you want to polish the wording, adjust the tone, or rewrite parts of it to match your business’s voice. The Write For Me feature, powered by Rivi AI, lets you instantly rewrite your content using your configured Business Intelligence settings, ensuring your messaging is always professional and on-brand.
🔔 What to Know Before You Start:
You’ll need Conversations Inbox access permissions (ie Admin or TeamAdmin) to use Write For Me.
Write For Me can be used when:
Replying to an email.
Composing a brand-new email.
You can choose from different tone options to match the mood you want to convey (professional, friendly, etc.).
You can manually edit any content after Rivi AI suggests changes.
🛠️ Step-by-Step: How to Edit Your Email Using Write For Me (Rivi AI)
Log in to your Webware Dashboard.
Open the email you are replying to — this can be from:
The Conversations Inbox.
The Contact Card in the CRM.
The Hot List, New Leads, or Form Submissions areas of the Dashboard.
Start drafting your email in the reply editor.
Once you’ve written your content, click the “Write For Me” button.
From the menu, select “Edit or Review Selection”.
Rivi AI will analyze your draft and provide a rewritten version or suggested improvements.
Review the suggested changes — you can:
Accept the suggested changes.
Manually edit the content.
Discard and keep your original draft.
(Optional) If you want to adjust the tone (make it more formal, friendly, etc.), click Change Tone in the Write For Me menu and select your desired tone.
Finalize your email and click Send when ready.
✅ Pro Tip:
Make sure your Business Intelligence settings (including tone preferences, business description, and target audience profiles) are fully set up to help Rivi AI generate edits that align with your brand.
🎯 Next Steps:
After sending the email, you can:
Add a follow-up task if further action is needed.
Log any important notes in the Contact Card.
Use Write For Me again to generate follow-up emails.